ISO 9001, a standard that stipulates the requirements for a Quality Management System (QMS), aims to help companies and organisations be more efficient and improve customer satisfaction.

ISO 9001 aims to help businesses and organizations be more efficient and improve customer satisfaction.

Greater importance is being placed on the process approach and risk-based thinking. Continuous improvement can be achieved by implementing the recommended Plan-Do-Check-Act (PDCA) cycle.

But how do these elements relate to weighing?

Weighing has a critical impact on product quality. Quality is directly related to the accuracy of weighing results, and that accuracy is determined through calibration. A company is obliged to ensure that every balance or scale used in the weighing process is accurate enough to achieve the intended results.

To adopt the latest revisions to ISO 9001 for any processes which involve weighing, METTLER TOLEDO can support organisations to make the transition straightforward. Good Weighing Practice, was founded on the risk-based thinking approach. The elements which need to be considered for the PDCA cycle are already defined and fully developed within the Good Weighing Practice (GWP) Recommendation and GWP Verification packages, making it easy to ensure that any weighing processes are ISO 9001 compliant.

These resources can be used by organisations to make sure that they are ISO 9001 compliant by the deadline on September 2018.